Yatra Online, Inc. - Ordinary Shares (YTRA)
Frequently Asked Questions About Yatra Online, Inc. - Ordinary Shares (YTRA)
Does Yatra operate internationally?
While Yatra primarily focuses on the Indian travel market, it also offers international travel services. Travelers can book flights and hotels to various destinations around the world, and the company has partnerships with global airlines and hotel chains to facilitate these services.
Does Yatra provide any loyalty programs?
Yes, Yatra offers a loyalty program called Yatra Premium, which allows members to earn points on bookings that can be redeemed for discounts on future travel. This program is designed to encourage customer retention and reward loyal travelers for choosing Yatra for their travel needs.
How does Yatra engage with customers on social media?
Yatra actively engages with customers through various social media platforms, including Facebook, Twitter, and Instagram. The company uses these platforms for marketing promotions, sharing travel tips, addressing customer inquiries, and building a community of travel enthusiasts.
How does Yatra ensure customer satisfaction?
Yatra is committed to customer satisfaction and employs various strategies to achieve this, including a user-friendly platform, dedicated customer support, and a focus on feedback collection. The company actively uses customer reviews and ratings to enhance service quality and to ensure a positive travel experience.
How does Yatra handle payment security?
Yatra prioritizes payment security by employing advanced encryption technologies and secure payment gateways to protect customer data. The company complies with industry standards to ensure that all transactions are safe and that customer information is securely handled.
How has Yatra adapted to the impact of COVID-19?
In response to the COVID-19 pandemic, Yatra implemented several changes including enhanced safety protocols, flexible booking options, and a focus on domestic travel as international travel restrictions were imposed. The company also expanded its offerings to include sanitation-related services and flexible cancellation policies to gain customer trust.
Is Yatra Online, Inc. publicly traded?
Yes, Yatra Online, Inc. is publicly traded on the NASDAQ stock exchange under the ticker symbol YTRA. The company went public as part of its strategy to raise capital for expansion and to enhance its brand visibility in the growing travel industry.
What are Yatra's future growth plans?
Yatra's future growth plans include expanding its service offerings, enhancing technological capabilities, and increasing its market share in the Indian travel sector. The company aims to capitalize on post-pandemic growth in travel demand and explore partnerships that can broaden its customer base.
What awards and recognitions has Yatra received?
Yatra has received numerous awards and recognitions for its excellence in service and innovation, including accolades from the Indian travel and tourism industry. These awards highlight Yatra's commitment to quality service, market leadership, and technological advancements in travel solutions.
What does Yatra Online, Inc. do?
Yatra Online, Inc. is a leading online travel company in India that provides a comprehensive range of services to travelers. Founded in 2006, it operates an integrated travel service platform offering airline tickets, hotel bookings, holiday packages, travel insurance, and various travel-related services to both leisure and business travelers.
What is Yatra's approach to sustainability?
Yatra is committed to promoting sustainable tourism practices. The company is actively involved in initiatives that encourage eco-friendly travel options and responsible tourism, aiming to minimize the environmental impact of travel while promoting local cultures and economic development.
What is Yatra's business model?
Yatra's business model revolves around generating revenue primarily through travel bookings. The company earns commissions on hotel bookings, flight sales, and packages sold, while also leveraging advertising and service fees from various partners, ensuring a diversified income stream.
What technology does Yatra utilize for its services?
Yatra leverages advanced technology platforms, including artificial intelligence and machine learning, to enhance user experience on its website and mobile app. This technology helps in personalizing travel recommendations, improving customer service, and streamlining booking processes.
What types of services does Yatra offer?
Yatra offers a wide array of services including flight bookings, hotel reservations, holiday packages, bus and rail tickets, travel insurance, and personalized travel itineraries. The platform caters to various traveler needs, making it a one-stop-shop for all travel-related services.
When was Yatra Online, Inc. founded?
Yatra Online, Inc. was founded in 2006 by Dhruv Shringi, Manish Amin, and Sabina Chopra. Since its inception, the company has grown rapidly, establishing a strong presence in the Indian travel market and expanding its services to cater to a diverse range of customer needs.
Where is Yatra Online, Inc. headquartered?
Yatra Online, Inc. is headquartered in Gurugram, India. This strategic location allows the company to tap into the rapidly growing travel and tourism sector in India, and to engage closely with both its customers and business partners.
Who are the key management team members at Yatra?
Yatra's management team includes experienced professionals from the travel and technology industries, with key figures such as Dhruv Shringi (Co-Founder & CEO) and other executives with expertise in finance, operations, and online marketing, contributing to the company's strategic direction and growth.
Who are Yatra's main competitors?
Yatra faces competition from various online travel agencies (OTAs) in India, including MakeMyTrip, Cleartrip, and Ixigo, as well as global players like Expedia and Booking.com. The competitive landscape encourages innovation and aggressive pricing strategies within the market.
What is the current price of Yatra Online, Inc. - Ordinary Shares?
The current price of Yatra Online, Inc. - Ordinary Shares is 0.6760
When was Yatra Online, Inc. - Ordinary Shares last traded?
The last trade of Yatra Online, Inc. - Ordinary Shares was at 4:00 pm EDT on April 17th, 2025